Overview
This course ensures that delegates understand how to identify and diffuse difficult and threatening situations involving aggression, intimidation and many other types of challenging behaviour. They will also acquire and develop an understanding of a range of delivery and teaching methods to become an effective and confident trainer.
Course Outline
Covered Topics:
- What constitutes challenging behaviour?
- Different kinds of challenging behaviour.
- What might trigger challenging behaviour?
- Handling challenging situations.
- Understanding challenging behaviour.
Train the Trainer Elements:
- Teaching methods and learning styles.
- How individuals learn and keep information.
- Feeding back productively.
- Evaluating.
- Icebreakers.
- Presenting information.
- ‘Do’s and don’ts’.
Course Assessment
The Challenging Behaviour Train the Trainer course takes 1 day to complete. Delegates will be expected to engage in several involved group activities and, during the teaching part, will be evaluated on their knowledge and ability to train others.
Cost
Our courses are competitively priced and we aim to beat any equivalent training quote.
Important Information
- We will come to you to undertake the training.
- The training environment will need to be quiet and undisturbed.
- Staff will need to give the course their full attention and should not be on duty.
- Staff attending should be present for the whole session.
